Modular Learning Ltd | Company number: 17257897
Registered office: Irish Square, Upper Denbigh Road, St Asaph, Denbighshire, United Kingdom, LL17 0RN
Registered in England and Wales ("MLL", "we", "us", "our")
Version 1.0 - June 2026
These Terms apply to organisations that register an Employer Account on the Modular Learning Platform. Individual learners are subject to the separate Learner Terms and Conditions.
2.1 These Terms govern your organisation's access to and use of the Platform as an Employer Account holder.
2.2 By creating an Employer Account or placing any Order, you agree to be bound by these Terms on behalf of your organisation.
2.3 The Account Holder who creates the Employer Account warrants that they have authority to bind the organisation to these Terms.
2.4 We may update these Terms at any time. Continued use of the Platform following any update constitutes acceptance of the updated Terms.
To register an Employer Account, you must provide accurate details about your organisation, including legal name, trading name, and primary contact details. Registration constitutes acceptance of these Terms.
On submission of a valid registration, you will receive an email containing an activation link. Clicking the link activates your Employer Account automatically. No manual approval by MLL is required. We reserve the right to suspend or terminate any account at any time if we have reason to believe the registration is fraudulent, inaccurate, or in breach of these Terms.
Each organisation may hold only one Employer Account. Creating a second account for the same organisation will result in your training records, purchase history, and Learner links being split across two accounts. Split records cannot be merged. If your organisation already has an account, ask a colleague who already holds login credentials to add you as an Account Holder (see clause 3.7) rather than registering a new account.
Login credentials for the Employer Account must be held only by staff who are trusted and have the appropriate authority to make purchases on behalf of the organisation. By accessing the Employer Account, each Account Holder confirms they are authorised to commit the organisation to expenditure under these Terms. The Employer Portal is a management and purchasing tool - no training or learning takes place through it.
You are responsible for all activity conducted through your Employer Account, including all purchases and any changes made to Learner records. You must ensure that all Account Holders understand and comply with these Terms. You should remove an Account Holder's access promptly if they leave your organisation or their authorisation changes.
You must keep your Employer Account information accurate and up to date. Notify us promptly of any material changes to your organisation, including change of name, ownership, or primary contact.
The Employer Account supports multiple individual named logins for members of your organisation (for example, a training manager and a finance contact each holding their own credentials to the same Employer Account). Each Account Holder is bound by these Terms in the same way. You are responsible for managing which of your staff hold Account Holder access and for removing access promptly when no longer appropriate (see clause 3.5).
4.1 MLL provides training content only. We are not a regulatory body, legal adviser, or compliance consultancy. Nothing on the Platform constitutes legal or regulatory advice.
4.2 You, as the Employer, bear sole and full responsibility for determining which modules are appropriate for each individual in your organisation. This includes determining:
4.3 Role-to-module mappings and recommendations displayed on the Platform are indicative guides only. They reflect broad role categories and are not a substitute for your own assessment of individual training needs. Every employee's situation is unique. MLL accepts no liability for any determination - whether made by you, an employee, a regulator, or a court - that a particular module was or was not appropriate for a specific individual.
4.4 By using the Platform to allocate modules to learners, you acknowledge and agree that:
4.5 This disclaimer applies whether modules are allocated by you directly or by an Account Holder acting under your authority.
You may purchase module access for named Learners via the "Buy Modules" section of your Employer Account. You select the Learners and Modules you wish to purchase; a summary is presented for confirmation before payment. Each purchase gives the named Learner a one-time opportunity to complete the specified module and obtain a certificate.
The Platform pre-selects modules that are mandated for each Learner's assigned role based on current regulatory guidance. You may purchase additional modules beyond those mandated. The mandated module list reflects MLL's interpretation of current regulatory requirements and is updated periodically.
You may add staff to your Employer Account by individual email invitation or via bulk upload (Excel/CSV). You are responsible for the accuracy of all data submitted.
The Platform offers multiple courses, and modules in different courses may share the same or similar names, titles, or subject matter - in some cases their content may be identical or substantially overlapping. Each purchase relates to a specific module within a specific course only. Purchasing a module for a Learner in one course does not grant that Learner access to, or credit for, a similarly named or similarly themed module in a different course, even where the content is the same or very similar. Please check course and module details carefully before purchasing - purchases are made at your own risk and all sales are final (see clause 6.5).
Prices are charged on a per-Module, per-Learner basis at the rate displayed on the Platform at the time of Order.
Modular Learning Ltd is not currently registered for VAT. Prices shown are the total amount payable. No VAT is charged and no VAT invoice will be issued. We will notify registered employers if our VAT status changes.
Card payments are processed by Stripe. Module access is activated for the named Learner immediately upon confirmed payment. We do not store card details.
Employer Accounts in good standing may apply for invoice payment terms. Where invoice terms are agreed:
All purchases are final. Module access is activated immediately on payment confirmation (card) or order confirmation (invoice). Purchases are non-refundable. No refund is issued for modules that expire before the Learner completes them. If you experience a technical fault preventing a Learner from accessing a module, please contact us promptly and we will investigate.
The access period for each module is stated at checkout at the time of purchase. When this period expires, the named Learner's access to that module is revoked automatically. No refund is issued for modules that expire before the Learner completes them, regardless of the reason for non-completion. The access period begins at the point of purchase and cannot be paused or extended except at MLL's sole discretion.
Once a Learner completes the module and passes the assessment within the access period, the certificate is issued and the completion record is permanent - the access period no longer applies to the record.
Module access is personal to the named Learner for whom it was purchased and cannot be transferred to another individual. If a member of staff leaves your organisation, their purchased access cannot be reassigned.
You are responsible for managing staff departures in your Employer Account promptly. Removing a Learner from your Employer Account severs the link (see clause 8) but does not cancel or refund any outstanding purchases. The Learner retains access to any modules they have been given access to until that access expires or they complete the module.
Module purchases are not auto-renewing. Where regulatory requirements mean that training must be repeated annually, this is a new purchase of the same module. We may send reminders when staff are approaching their renewal due date. It is your responsibility to ensure timely repurchase to maintain your organisation's compliance record continuity.
Access to each purchased module is granted solely to enable the named Learner to complete that training individually. It may not be used for any other purpose, including but not limited to:
Breach of this clause will result in the immediate revocation of access to all modules purchased under your Employer Account, without refund. MLL reserves the right to also terminate your Employer Account and bar future registration. These consequences apply whether the breach was committed by you directly or by an Account Holder acting under your authority, and whether the breach was intentional or negligent.
When you invite a staff member by email, a link is established between your Employer Account and the Learner's individual account on the Platform. Where a Learner does not yet have an account, they are invited to register; where they do, the link is added to their existing account.
Once a link is established, your Employer Account can access the following data for each linked Learner:
You cannot see payment details, account passwords, or data relating to a Learner's links with other employers.
By linking to your Employer Account, a Learner permits you to set or update their assigned role and venue on the Platform. Role and venue changes affect the mandated module pre-selection displayed to that Learner. The Learner may sever the link with your account at any time (see clause 8.4).
A Learner may sever the link with your Employer Account at any time. Severance takes effect immediately; you lose real-time access to the Learner's future activity. Historical completion records from the linked period are retained in your Employer Account as described in clause 9.2.
You must inform your staff that:
Failure to disclose this to your staff is your responsibility and may constitute a breach of your obligations under UK GDPR.
Certificates of completion generated by the Platform confirm that the named Learner completed the specified module on the stated date. They are a record of training completion and nothing more.
Certificate validity, where it applies, derives from rules or guidance from relevant regulatory bodies. Where such bodies change their rules or guidance, we will adjust Platform settings to reflect this without notice. An MLL certificate is a record that training was completed on a particular date. Nothing more.
When a Learner's link with your Employer Account is severed - whether by you or the Learner - your Employer Account retains a read-only record of all completion data and certificates generated during the period the link was active. This is to support your compliance record-keeping obligations.
These records are retained indefinitely in accordance with clause 11.5. They may not be deleted on request where retention is required for regulatory purposes.
The Platform records completion dates, scores, and module versions. You are responsible for ensuring that Learners are undertaking training in their genuine capacity and not on behalf of others. Each Learner is required by the Learner Terms to confirm at login that they are completing training personally.
We cannot guarantee uninterrupted or indefinite availability of records due to circumstances including but not limited to system failures, data loss events, or business discontinuity.
Training and completion records are important business data. You should maintain your own independent records of your staff's training history - including downloading certificates and exporting completion data at regular intervals - as you would for any other critical business information, regardless of where it is stored. MLL is not liable for any loss, regulatory consequence, or other damage arising from your failure to maintain independent copies of training records or from any loss of, or inability to access, records held on the Platform.
MLL training content is written to reflect current regulatory guidance at the time of publication. We may update modules when material regulatory changes occur. We cannot guarantee that all content reflects the most recent guidance at all times; you should ensure your training programme is supplemented by direct engagement with current regulatory publications.
All Platform content - including training text, assessments, slide structure, and visual design - is owned by or licensed to Modular Learning Ltd. Your purchase does not include any right to copy, reproduce, redistribute, adapt, or create derivative works from Platform content. Bulk download or scraping of content is not permitted.
Feedback submitted via the Platform (including through the learner flag tool) may be used by MLL to improve content. Submissions are not confidential and do not create any intellectual property rights in the submitter.
In relation to personal data processed via the Platform:
Our standard Data Processing Agreement (DPA), which governs MLL's processing of personal data on your behalf, is available on request. The DPA forms part of these Terms when executed.
You are responsible for identifying and documenting a lawful basis under UK GDPR for:
Legitimate interests in maintaining compliance records is the most likely applicable basis, but this determination is yours to make and document.
By using the Platform, you agree that MLL may collect, store, and use data relating to your Employer Account and your Learners' use of the Platform, including completion status, quiz scores, and usage patterns. MLL may use this data for any purpose we consider appropriate, including but not limited to: delivering the service, improving content, product development, internal analytics, benchmarking, and commercial purposes. Anonymised or aggregated data may be used and shared without restriction.
We retain training and account records indefinitely. Records are not routinely deleted as they may be required for regulatory inspection at any point. Learners and Account Holders may exercise their right to erasure under UK GDPR in respect of personal data where no overriding legal or regulatory obligation requires retention. Contact customer support.
Our Privacy Notice explains how MLL collects, uses, and stores personal data at the Platform level. Both Learner and Employer Account holders should review it.
By registering an Employer Account, you warrant that:
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.
Subject to the above, our total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amounts paid by you to us under your Employer Account in the 12 months preceding the event giving rise to the claim.
To the fullest extent permitted by law, we exclude liability for any indirect, consequential, or special loss, including loss of profits, loss of business, regulatory fines, or reputational damage, even if we have been advised of the possibility of such loss.
We are not liable for any regulatory action, licensing review, fine, or other enforcement consequence arising from:
We aim to maintain continuous access to the Platform but do not guarantee uninterrupted availability. We are not liable for losses caused by Platform unavailability due to scheduled maintenance, technical failures, or circumstances outside our reasonable control.
We may suspend or terminate your Employer Account with immediate effect if:
Suspension does not relieve you of any payment obligations already incurred.
You may close your Employer Account at any time by contacting us. Module access already purchased for named Learners remains available to them until the access period expires or they complete the module. No refunds are issued for outstanding purchases at the time of account closure.
On termination: your Employer Account access is revoked; Account Holder logins are disabled; Learner links are severed. Historical completion records are retained in accordance with clause 9.2 and our data retention policy.
15.1 MLL may at any time, in its sole discretion, discontinue, withdraw, or materially alter the Platform or any part of it, or migrate the Platform to a successor product or service.
15.2 In the event of a business sale, merger, restructuring, or transfer of assets, these Terms and all associated rights and obligations may be assigned to the acquirer or successor entity without your consent. The Platform and all associated records may be transferred to the acquirer as part of that transaction.
15.3 MLL is not liable for any loss arising from Platform discontinuation or withdrawal.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Before commencing legal proceedings, we ask that you contact us in good faith to attempt to resolve any dispute informally.
17.1 MLL may assign, transfer, or novate these Terms, in whole or in part, to any successor business, purchaser of assets, or entity resulting from a merger, restructuring, or reorganisation, without prior notice to you or your consent.
17.2 You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent.
18.1 These Terms, together with any executed Data Processing Agreement and any other documents expressly incorporated by reference, constitute the entire agreement between you and MLL in relation to the Platform and supersede all prior representations, negotiations, understandings, and agreements, whether oral or written.
18.2 You confirm that you have not relied on any representation or statement made by or on behalf of MLL that is not set out in these Terms.
19.1 If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of these Terms, which shall continue in full force and effect.
Modular Learning Ltd
Irish Square, Upper Denbigh Road, St Asaph, Denbighshire, United Kingdom, LL17 0RN
Company number: 17257897
These Terms should be read alongside our Learner Terms and Conditions, Privacy Notice, and where applicable, our Data Processing Agreement.